Senior Salesforce Project Manager

About this role

BlueSky Digital Solutions

BlueSky Digital Solutions is a leading cloud and Salesforce consulting organization delivering complex digital transformation programmes across Financial Services and other enterprise sectors.

Role Overview

We are seeking experienced contract Project Manager with proven experience delivering Salesforce implementations within the Financial Services sector. The successful candidate will own end-to-end delivery across enterprise programmes.

Key Responsibilities

• Lead end-to-end delivery of Salesforce implementation programmes
• Run Agile, SAFe, or Waterfall methodologies depending on project needs
• Facilitate Agile ceremonies including daily scrums, sprint planning, retrospectives and backlog refinement
• Manage project plans, risks, issues and dependencies
• Lead SteerCo governance sessions
• Manage scope and change control
• Drive delivery against timelines, budget and quality
• Coordinate cross-functional teams
• Manage client relationships and stakeholder engagement
• Use Jira and Confluence for planning, tracking and documentation
• Required Experience
• 5–10+ years Project Management experience
• Salesforce implementation experience (Sales, Service, FSC, OmniStudio)
• Financial Services experience (Banking or Insurance)
• Enterprise client exposure (Standard Bank, ABSA, Capitec or similar)
• End-to-end delivery ownership
• Experience with Agile and Waterfall delivery
• Skills and Competencies
• Salesforce delivery lifecycle knowledge
• Agile / Scrum / SAFe expertise
• Strong stakeholder management
• Integration and API understanding
• Problem-solving and decision-making
• Jira and Confluence proficiency
• Commercial Expectations
• Operate with a strong consulting mindset focused on billability, utilization, and revenue contribution
• Understand and manage project financials including burn rate, margin, and recovery
• Drive efficient delivery to maximize utilization and minimize non-billable time
• Support identification of upsell and extension opportunities within client accounts
• Governance & SteerCo Alignment
• Lead and facilitate monthly internal and external SteerCo sessions
• Ensure all project changes, risks, and deviations are formally documented and approved
• Maintain full visibility of project health through RAID logs and structured reporting
• Align delivery governance with BlueSky Delivery Office standards and frameworks
• Ensure all projects produce CSAT feedback and case studies post-delivery
• Onboarding & Delivery Expectations
• Ability to onboard into new client environments and projects within 2 weeks
• Rapidly understand client context, delivery status, and key risks
• Take ownership of delivery with minimal ramp-up time
• Establish credibility quickly with client stakeholders and delivery teams
• Contract Terms
• Contract duration will typically range from 6 to 12 months, depending on client requirements and programme scope
• Extensions may be considered based on performance and client demand