Marketing Operations Assistant

About this role

Marketing Operations Assistant

We are an award-winning mortgage platform, created for our customers, designing better ways to buy-to-let. Our vision is to become the ‘go-to’ funding partner in the private rental sector.

At Landbay, we focus on the customer, and we bring together the best people and partners, leveraging our data, technology, and market expertise to give people what they really need. Today we are the UK’s leading prime buy-to-let marketplace mortgage lender, having lent circa £4bn in partnership with our funding partners.

Buy-to-let is all we do, and we work exclusively through intermediaries. Everything we build, from our products to our systems and communications, exists to make intermediaries’ lives easier. This role sits right at the heart of that.

Join Landbay and you’ll be part of a growing, ambitious, and supportive team, where everyone is encouraged to contribute, regardless of age or experience. Our team, our community, and the wider world matter to us, as much as the work we do. We’re building a company we love, and we hope you’ll love it too.

For more information

about Landbay please visit our website

Open landbay.co.uk/about-us

The Role

This is a great opportunity to build broad Marketing experience with a remit across our products, CRM and website. You don’t need to know it all on day one. We’ll teach you HubSpot, our products, and how the mortgage market works. What we need from you is curiosity, drive, and a love of getting things right.

Reporting to: Head of Marketing

What you’ll do

• Help deliver our product launches, from preparing the product data that goes to sourcing systems and partners to producing product guides and updating product pages and downloads.
• Build and update website pages in our CMS, including forms and landing pages, and keep our products, lending criteria, and solicitor panel accurate.
• Help shape how we show up in AI search by tracking how AI engines describe us, reporting on what’s changed, and turning our guides and criteria into web content they can read.
• Help create content for our social media channels, including supporting the production of video content.
• Keep our CRM data clean, spotting and fixing issues before they become problems.
• Put together campaign reports so we can see what’s working.
• Learn to build and improve email journeys and workflows in HubSpot, supporting brokers from registration through to regular business.
• Help run our events, from logistics on the day to follow-up campaigns afterwards.
• Work with our agencies to keep everything we do fresh.
• Lend a hand across the team with day-to-day marketing tasks.

About you

• You are proactive and comfortable identifying useful

next steps

once agreed priorities are complete

• You’re curious about how things work, and you’ll dig in until you’ve figured it out.
• You spot the details other people miss
• You think logically and enjoy problem solving
• You take ownership of your work and highlight blockers early
• You build positive working relationships and communicate respectfully with colleagues and partners

Skills and experience

Essential

• Confident using Excel or Google Sheets
• Comfortable working with data
• Clear, careful written communication

Nice to have

• Some marketing experience—whether gained through employment, an internship, placement, apprenticeship or transferable work—or evidence that you can apply the skills required for the role
• Some hands-on time with a CRM or email platform, such as HubSpot, Mailchimp, or Salesforce
• Experience updating a website through a CMS
• An interest in financial services (no mortgage experience needed)
• What you’ll get
• Structured training, including HubSpot Academy certifications in your first few months
• Hands-on learning from a team that’s built our CRM from the ground up
• Room to grow into a Digital Marketing Executive role as your skills develop
• Location
• Victoria, central London, with the option to work from home up to 3 days a week.
• The application process
• Shortlisted candidates will have an HR screening, a second-stage interview with a short practical task, and a final interview.

If you need any reasonable adjustments during the recruitment process, including for interviews or the practical task, please let us know and we’ll be happy to discuss how we can support you.

Benefits

• Regular Social events
• Generous holiday entitlement
• Share options
• Ability to work from home up to 3 days per week
• Generous pension scheme
• Health insurance
• Enhanced family leave
• Life Insurance
• Cycle to work scheme

Automated Screening and Artificial Intelligence

Landbay may use automated tools, including artificial intelligence ("AI"), to assist in the administration of its recruitment processes. These tools may be used to analyse information contained within applications, CVs and other recruitment materials in order to identify qualifications, experience, skills and other attributes relevant to a particular role.

The output generated by such tools may be used to support recruitment activities, including candidate shortlisting, application prioritisation, skills matching, and identifying applicants whose experience appears to align with predefined role requirements. The criteria used by these tools are designed to assess job-related factors relevant to the position being recruited.

Where Landbay uses automated technologies in connection with recruitment activities, it will do so only where permitted by applicable data protection legislation and for legitimate recruitment and workforce planning purposes. Information generated or derived through such technologies may be combined with information provided directly by candidates and information otherwise obtained during the recruitment process.