Role signals
Legal
Key Responsibilities
- Supervise daily operations of the assigned F&B outlet to ensure smooth and efficient service.
- Lead, support and motivate the team to deliver exceptional guest experiences.
- Ensure high standards of service, presentation and product quality.
- Welcome guests and handle guest requests, feedback and concerns professionally.
- Monitor service standards and ensure compliance with hotel policies and procedures.
- Conduct briefings and support team training and development.
- Assist with scheduling, staff allocation and daily operational requirements.
- Monitor stock levels and minimize wastage.
- Ensure compliance with food safety, hygiene and health & safety standards.
- Work closely with the culinary and other hotel teams to ensure seamless operations.