Customer Service Representative - English

Full-time
Cali, Valle del Cauca, Colombiavia TaskUs CareersPosted Aug 10, 2023
Match with my CV

Role signals

Customer support

About this role

It started with one ridiculously good idea

  • Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment’s notice, mastering consistency in an ever-changing world – that’s what it takes to get there. If that's something you want to be apart of, apply today!

Ready to boost your professional career in the best place to work?

Be a #RidiculouslyAmazing bilingual Teammate, we have different campaigns for you, in which:

  • You will receive inbound and/or place outbound calls.
  • You will provide accurate and timely responses for inquiries coming through email and live chat support channels.
  • You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client.

Requirements

  • Advanced English level: strong verbal and written communication and comprehension skills.
  • Full time availability, 48 hours per week.
  • Live in Cali, Palmira, Yumbo or Jamundí.
  • What awaits you?
  • Prepaid medicine 100% for you, 50% for 2 members of your family.
  • Dental plan.
  • Life insurance.
  • Wellness programs.
  • People 1st culture.
  • 2 days off.
  • Birthday leave.
  • Competitive salary + bonuses.
  • Growth opportunities.
  • Door to door transportation in limited hours.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Before you apply

  • 1Which parts of your CV prove experience with Customer support?
  • 2Which recent work examples would make your application stronger for this role?
  • 3What details from the original source listing should you confirm before applying?

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