Data Analyst (AI-Driven SME) - Amman, Jordan

About this role

Job Description

About the role

We are looking for a Data Analyst (AI-Driven) who can bridge the gap between data and business value with a special focus on telco data, while leveraging AI and advanced analytics to drive smarter, faster decision-making.

This is not a traditional analyst role. We’re looking for someone who actively uses AI tools (e.g., ChatGPT, Copilot, Python, AutoML) to enhance analysis, automate workflows, and deliver deeper insights.

What You’ll Do

• Analyze data (BSCS,CDRs, network, charging, customer data) to identify trends and actionable insights
• Work closely with business stakeholders to gather and translate requirements into data solutions
• Perform data mapping, profiling, and interface analysis across systems
• Support data migration and ensure data quality, consistency, and accuracy
• Develop and execute SIT/UAT test plans and validation processes
• Build dashboards and reports (Power BI or similar) for business users and leadership
• Present insights and recommendations to stakeholders, including senior management

AI-Driven Responsibilities

• Use AI/GenAI tools to accelerate data analysis and root cause investigations
• Automate reporting, documentation, and test case generation using AI
• Apply AI techniques for data quality checks, anomaly detection, and optimization
• Demonstrate how AI can improve efficiency across the data lifecycle
• Identify opportunities to introduce AI-driven solutions in telecom use cases
• What We’re Looking For
• 5+ years of experience in data analysis with a special focus on telco
• Strong knowledge of telco systems: EMM, MSC, ICT, CCN, MAPS, SDP, CDRs
• Solid understanding of Data Warehousing & BI concepts
• Strong SQL skills (mandatory)
• Experience with Hive, Presto, Trino, or similar
• Experience with Power BI or similar visualization tools
• Understanding of SDLC and testing methodologies
• AI & Advanced Skills (Highly Preferred)
• Hands-on experience using AI tools (ChatGPT, Copilot, Python ML, AutoML)
• Ability to demonstrate real use cases of AI in your daily work
• Experience with Python (Pandas, NumPy, etc.) is a plus
• Familiarity with AI-driven analytics, automation, or anomaly detection
• What Makes You Stand Out
• You don’t just analyse data , you use AI to work smarter and faster
• You can clearly explain complex insights to business stakeholders
• You are proactive, curious, and always exploring new technologies
• You bring a problem-solving mindset with strong attention to detail
• Additional Info
• Client-facing role with regular stakeholder interaction
• May require travel and extended stays at customer sites
• Important

We are specifically looking for candidates who can demonstrate how they use AI in their work, whether it’s generating SQL, automating reports, improving data quality, or accelerating analysis.