Customer Service Representative – Front Desk (FT)

About this role

We are seeking a Customer Service Representative to join our team at San Carlos Flight Center.

Responsibilities

• Answering incoming phone calls
• Dispatching flights
• Checking-in and invoicing flights
• Tracking flight hours
• General office work and support
• Welcoming and signing-up new members
• Keeping front desk area clean and organized
• Effectively communicating with other staff

Requirements

• Competency in Google Docs, Slides, and Sheets

- Basic math skills

• Professional attitude and demeanor
• Multi-tasking ability, common sense, and alertness
• Proactive issue detection, resolution, and escalation
• Aviation experience preferred
• Able to live and work in the United States
• Able to commute to San Carlos for work 5 days a week

If you are a highly organized and self-motivated individual with a passion for aviation, we encourage you to apply for this opportunity. Apply today and join our team at San Carlos Flight Center!

• Work Hours and Schedule:
• 8:30 AM – 5:00 PM, Monday-Friday
• Compensation:
• $25/hour
• Kaiser health care contribution
• Enrollment in company 401(k) plan
• Paid vacation
• Discounts on flight training and aircraft rental
• San Carlos Flight Center is an equal opportunity employer.