Role signals
About this role
Sales
- Solicit and promote sales of PF and PF-i products.
- Achieve individual sales targets and contribute to overall group performance targets.
- Prepare and proactively execute sales plans for prospective customers using internal marketing support and self-generated leads.
- Cross-sell other retail banking products such as ASB, credit cards, and related offerings.
Customer Service
- Deliver a high standard of customer experience in line with the Bank’s service quality standards.
Compliance
- Adhere strictly to the Bank’s policies, procedures, and regulatory requirements.
- Safeguard and uphold the image and brand reputation of the Bank.
Operations
- Ensure the physical sales centre or sales hub is well maintained in accordance with the Bank’s quality and operational standards.
Job
Requirements
- Bachelor’s Degree or Diploma in any field (minimum CGPA 2.8).
- Minimum 1–2 years of experience in sales (banking sales experience preferred).
- Highly motivated, results-driven, self-initiated, and able to work with minimal supervision.
- Comfortable engaging with customers, passionate about sales, and accountable for delivering results.
- Strong selling, persuasion, and negotiation skills.
- Strong interpersonal skills with a service-oriented mindset.
- Demonstrates initiative, perseverance, and passion in a fast-paced and demanding environment.
- Ability to relate to and connect with the local community.
- Good written and verbal communication skills (local dialect proficiency is an advantage).
- Basic understanding of sales operations and banking products.
- Basic computer proficiency.