Warranty Supervisor

Full-time
Shanghai, Chinavia Aptiv CareersPosted Nov 15, 2024
Match with my CV

Role signals

Customer supportLegal

About this role

Position Title: Warranty Supervisor

Join our Innovative Team

Want to do more than just imagine the ways our world will move tomorrow? Join the technology company that’s transforming the future of mobility today.

About Aptiv

Aptiv is a global technology company that develops safer, greener and more connected solutions enabling the future of mobility. Headquartered in Dublin, Aptiv has over 200,000 employees and operates 11 technical centers, as well as manufacturing sites and customer support centers in 48 countries. Visit www.aptiv.com.

Your Role

In your daily job you will:

  • Follow global customer complaint response procedure.
  • Follow and update China/AP warranty working instruction.
  • Setup warranty team for field collection, analysis and improvement.
  • Lead team to develop countermeasures to prevent faults.
  • Periodic review & follow up to track the effectiveness of corrective actions.
  • Share & standardize lessons learned in region.
  • Lead team to identify, track and assess potential safety and compliance warranty issue
  • Develop warranty strategy to reduce the field cost.
  • Monthly update and monitor warranty payment report in China/AP.

Your Background

  • Key ingredients for succeeding in this role are your:
  • Automobile or related industry Quality or Engineering background
  • Be familiar with OEM structure and work procedure
  • Be familiar with products characteristic
  • Can do initial analysis and measurement for products
  • Problem-solving skill
  • Can do job flexible on time and location
  • Good communication skill
  • Good command of oral and written English
  • Why join us?

You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs. You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents. You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package.

Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.

Before you apply

  • 1Which parts of your CV prove experience with Customer support and Legal?
  • 2Which recent work examples would make your application stronger for this role?
  • 3What details from the original source listing should you confirm before applying?

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