HR Operations Coordinator

About this role

HR Operations Coordinator – Global Wave Group

Location: Auckland CBD (Office based)

Working hours: 12 – 8:30 P.M. from Monday to Friday

Reports to: HR Specialist

Role Purpose

The HR Operations Coordinator will support the day-to-day HR activities of the New Zealand office and ensure HR processes are delivered smoothly and consistently.

This role works closely with employees, managers, and internal teams to support employee experience, HR administration, policy implementation, and general people operations.

Key Responsibilities

• Support day-to-day HR operations and employee-related matters.
• Coordinate onboarding, offboarding, and employee changes.
• Maintain accurate employee records and HR documentation.
• Support the implementation of HR policies and internal procedures.
• Assist employees and managers with general HR enquiries and operational matters.
• Support attendance, leave, and other employee administration processes.
• Assist with employee relations matters when required.
• Support continuous improvement of HR processes and employee experience.

Essential Requirements

• Previous experience in HR, People Operations, or a related role is preferred.
• Strong communication skills in both English and Mandarin (written and verbal).
• Strong organisational skills and attention to detail.
• Ability to handle confidential information professionally.
• Able to work independently and collaborate with different teams.
• Familiarity with HR systems and Microsoft Office is preferred.

Benefits

• Competitive salary with a performance-based discretionary bonus.
• Career growth opportunities within a fast-growing international business.
• Well-stocked staff pantry with complimentary food and drinks.
• Regular team-building activities to strengthen collaboration, connection, and engagement.
• Company celebrations for major cultural and seasonal festivals throughout the year.
• Monthly employee birthday celebrations.