Tools

CRM

Methods

Revenue operations

Role signals

Sales

About this role

Centralized lead management and early engagement

Centralized lead handling according to the global NEB lead management process
Screening market for upcoming projects e.g. external project database
Pro-active contacting of potential customers for early engagement
Contacts all customer-initiated leads e.g. via webpage form, digital marketing campaign, chat or other online channel within 24 hours. Qualifies the lead before assigning to salesperson, books e.g. value discovery meetings according to FL sales policy
Supports salesperson in value discovery meetings e.g. prepares presentation and other support material for the meeting
Provides feedback on web lead quality to marketing

Support sales in tendering

Support salespeople in tendering including KTOC configuration
Helping sales to build tailored value propositions for the customers
Support selling and, in some frontlines, sell standard NEB projects through phone e.g. with frame agreement or other selected small customers
Support salespeople in keeping sales funnel and CRM data up to date

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized.

In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.