Sales Support Specialist

About this role

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Manager Commercial Operations

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Your role and responsibilities

In this role, you will have the opportunity to provide technical, order, and payment-related assistance/support to the internal and external customers. Each day, you will coordinate with relevant stakeholders to obtain complete case ownership. You will also showcase your expertise by improving customer satisfaction.

• The work model for the role is: hybrid
• This role is contributing to the ELDS Taiwan. Main stakeholders are Sales Team, Commercial Support, SCM, and Logistics
• You will be mainly accountable for:
• Sales & Customer Administration: Provide administrative support for sales and customer-related activities, including but not limited to contract chop applications, customer master data maintenance, purchasing requisition uploads in SAP, material code creation in SAP, and payment applications.
• Indirect Purchasing Support: Support indirect purchasing activities through Ariba by coordinating with the Operations team to ensure smooth and timely procurement processes.
• Project & Logistics Support: Assist with project quotations and provide logistics-related support as required.
• Division Activities Coordination: Support the planning and coordination of division activities, meetings, and events as needed.
• Customer Experience & Collaboration: Foster positive experiences for internal and external customers through effective communication, cross-functional collaboration, and timely administrative support.
• Our team dynamics
• You will join a dynamic, talented, high performing} team, where you will be able to thrive.

Qualifications for the role

• Professional Experience: At least 5 years of relevant professional work experience, preferably in sales administration or a related field.
• SAP Knowledge: Possess a good working knowledge of SAP and be familiar with its business processes.
• Education: Bachelor's degree or above.
• Language

Skills

• Proficient in both English and Chinese, with the ability to communicate effectively in written and spoken forms.
• Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
• Ready to make an impact?
• Apply today or visit Open www.abb.com to learn more about the impact of our solutions across the globe.