Technical skills
SRENetworkingIT support
Methods
Operations
Role signals
Customer supportAccountingLegal
About this role
Atlant Company (Technology partner of Avento MT) is looking for IT Security Manager
Responsibilities
- Managing and overseeing the IT systems and software used by the Company and ensuring compliance with the policies
- Monitoring the Company’s systems for potential and\or suspected security concerns
- Developing and updating the Information Sensitivity Policy of the Company
- Developing and updating the procedures to be followed by employees
- Providing training in relation to data protection and the proper use of the Company’s systems
- Working with an international Helpdesk team based in various countries across the world
- Provide end to end support for end users whilst troubleshooting user issues using a variety of support tools including remote administration on workstations, laptops and virtual desktops
- Following defined processes in terms of incident logging and ticketing ensuring tasks are completed and resolved within agreed service levels.
- Assist in the formulation and development of process improvements and enhancements
- Tracking issues with vendors and providers to successful completion
- Handle workstation, laptop and server operating system patching
- Provide feedback for continuous improvement of the incident tracking process
- Provide regular status updates to the IT Technical Manager and the IT Operations team
Requirements
- Part
- Time Job
- Experience with network services (Firewall, VPN (IPSec, OpenVPN), NAT, DNS, Proxy) and Experience in their practical configuration
- Experience with user request accounting systems
- Knowledge of the Ubuntu user line, Mac OS X as a desktop system
- Experience with L2 network equipment (Unifi / Juniper / Cisco).
- Russian Language
- Desirable