EA and Operations Specialist - Bay Area

About this role

Level AI is a fast-growing, AI-first Customer Experience Intelligence platform backed by top-tier investors and founded by leaders from Amazon, Google, and Meta.

Role

• We’re looking for a highly organized Operations Specialist to partner closely with senior leadership and help run the business day to day. This in-office role combines executive support, business operations, and offsite management in a fast-paced startup environment.

Responsibilities

• Provide executive-level support to senior leadership (calendar, meetings, travel)
• Own day-to-day operational workflows that keep the company running efficiently
• Track leadership priorities, KPIs, and action items
• Support hiring operations and onboarding
• Help maintain internal documentation, policies, and operating cadences
• Plan and execute leadership and company offsites end-to-end
• Support ad-hoc strategic and operational projects as the business scales

Qualifications

• 3+ years of experience as an Executive Assistant, Operations Specialist, or similar role in a startup or fast-paced environment
• Experience supporting senior executives in high-growth environments
• Comfort working with ambiguity and rapidly shifting priorities
• Strong organization, communication, and judgment
• Self-starter mindset with a bias toward action and ownership
• Comfortable working in-office with leadership
• Why Level AI:
• High-impact, founder-facing role
• Broad ownership and visibility

- Competitive compensation and benefits

• Opportunity to grow with a category-defining AI company