Role signals
Customer support
About this role
Your mission
Customer help center for public institution
Start of work – November 2026
Tasks:
- answering questions regarding rules of conducting an economic activity in Poland ad tech support for Ministry’s website
- channels: phone (inboud, outbound), livechat (inbound)
Address
- Aleja Wincentego Witosa 16, Lublin
Lublin, lubelskie
Employment contract
Full time, part time
junior consultant(Junior), consultant (Mid / Regular)
Hybrid or on site position
Open now
Looking for many people
open positions: 2
Shift work:
no
Working days:
Monday through Friday
Working hours:
8:16, 9:17 or adjusted if part time
Possible night time hours:
no
Form of payment:
monthly
Wage calculation:
Fixed base rate + an hourly rate
Your profile
- Experience in customer service in the last 2 years (at least 12 months) – essential,
- Polish language skill on C1 level - essential,
- English language skill on B1 level - essential,
- Ukrainian language skill on B2 level – essential,
- Polish sign language on B2 level – optional,
- Student status – optional,
- No criminal record,
- Secondary education,
- High manners and personal communication skills,
- The ability to write quickly and correctly,
- Readiness to receive a large dose of information on entrepreneurs' law.
Our Benefits
- full-time or part-time employment contract,
- paid training,
- parking under the building,
- salary that increases with experience,
- subsidized employee meals,
- private medical care,
- subsidies for sports activities (FIT PROFT card)
Your contact person
For questions, please feel free to reach out to Kalina Stachel (kalina.stachel@matrix42.com