Methods
Role signals
Who We Are
LandTech is a category-defining UK proptech leader in land acquisition, serving over 1,500 property professionals, including the UK’s biggest and best developers.
Through a strategic pivot to an execution-led, AI-enabled Land Intelligence Platform, that unites the land-to-planning pre-construction process and the collaboration-driven development ecosystem, we aim to redefine how the pre-construction journey evolves in an AI world.
The Role
This role leads strategic commercial delivery of the New Business and Customer Success functions, reporting to the CEO and working closely with the leadership team. The mandate is to grow new business at pace while strengthening retention. This is a strategic leadership yet hands-on, build-forward, role leading from the front.
Key Role Accountabilities
- Spearhead new-business growth. Drive B2B SaaS mid-market and enterprise deal cycles, supporting the functional Heads with delivery of coaching to the teams on discovery, demos, objection handling, and pricing.
- Drive retention and expansion. Diagnose and address the drivers of churn, building the processes that keep net revenue retention on an upward trajectory.
- Support the functional Heads with the review, assessment and continual improvement of the rituals, playbooks, and scorecards that enable the NB and CS teams to scale and perform consistently.
- Set the pace. Bring visible urgency, energy and presence to pipeline management and existing coaching cadence across the function.
Key Deliverables
- Lead and grow the New Business and Customer Success functional Heads.
- High performing, focused and energised teams operating with documented playbooks, weekly rituals, and call review cadence.
- New business pipeline at 3x ARR coverage
- Monthly churn trajectory below 3%
- NRR tracking toward 110%+
Education, Background & Technical Experience
- Personal track record closing B2B SaaS mid-market and enterprise deals, with lived experience of discovery, demos, objection handling, and pricing
- Direct experience diagnosing and improving customer retention, with a specific example of what changed and the impact it had
- Has built a high-performing commercial team, including the rituals, playbooks, and scorecards installed, and the results they drove
- UK property sector sales literacy: sold into UK property professionals, land teams, planners, property developers, or a closely adjacent regulated, process-driven buyer group
- Experience scaling or repositioning an existing commercial function
- Understanding of UK SMB and mid-market buying motions, not purely enterprise-led cycles
- Operates with visible urgency and presence in pipeline management and coaching cadence
Benefits At Landtech
- Competitive Salary + Company Equity Scheme
- Remote-First Flexible Working
- Private Health and Dental Insurance (with the option to add dependants)
- Pension Scheme (company contributions increasing with tenure)
- Group Life Assurance of 4 x Salary
- 27 days Paid Holiday (plus bank holidays)
- £500 Growth Fund
- £200 Remote Working Fund
- Flexible Bank Holidays + Unlimited Unpaid Holidays
- Company Away Days + Volunteer Charity Day
- Reward and Recognition Programme
- Anniversary Awards
Our Values
At LandTech we work with:
Accountability
We take ownership of our actions and commitments
Cohesion
We succeed together as one united team
Courage
We embrace challenges, innovate boldly, and lead with confidence
These are our shared values.
They are at the heart of who we are, what we do and how we do it.
LandTech is committed to upholding a diverse, inclusive, equitable and innovative working environment. We believe that creativity thrives when people with dynamic perspectives, different backgrounds, and unique experiences come together to work cohesively. We strive to create a workplace where everyone feels valued, respected, and empowered to reach their full potential. All employment decisions are based solely on merit, qualifications, and according to business needs.