Role signals
SalesCustomer support
Key Responsibilities
- Partner with the sales team to identify customer needs and qualify opportunities.
- Conduct technical presentations, product demonstrations, and proof-of-concept sessions.
- Analyze customer requirements and recommend appropriate products, solutions, and services.
- Prepare technical proposals, bids, quotations, and tender responses.
- Provide pre-sales technical support and assist with solution design and implementation planning.
- Collaborate with engineering, product, and support teams to address customer requirements.
- Deliver technical training and knowledge-sharing sessions for customers and internal teams.
- Maintain up-to-date knowledge of industry trends, competitor offerings, and emerging technologies.
- Support customer relationship development and contribute to successful deal closure..
Qualifications
- Bachelor's Degree in Mechanical or Electrical
- Proven experience in technical sales, sales engineering, solution consulting, or a similar customer-facing role.
- Willingness to travel as required.
- Key Competencies
- Customer Focus
- Technical Expertise
- Consultative Selling
- Relationship Building
- Negotiation & Influencing Skills
- Project Coordination
- Team Collaboration