Estimator - Low Voltage Systems

About this role

New York

Peace of Mind Technologies (POM) is currently searching for a qualified, enthusiastic, hard-working, and driven Solution Architect who embodies POM's core values to join our team.

About You

You are a consultative problem solver who enjoys working directly with clients to understand their operational challenges and business objectives. You are comfortable engaging with executives, facilities teams, property managers, IT stakeholders, and construction professionals to develop technology solutions that deliver measurable value.

You have strong technical knowledge, exceptional communication skills, and the ability to assess physical environments during site walkthroughs and translate observations into practical, scalable system designs. You enjoy balancing customer needs, technical requirements, and budget considerations to create optimal solutions.

About Us

Peace of Mind Technologies, LLC (POM) is New York's premier systems integrator for security and surveillance technology. Specializing in advanced security systems, cloud-based software services, and audio/video solutions for thousands of businesses, schools, and properties throughout the greater New York Metropolitan area, POM serves a diverse portfolio of prestigious organizations.

Founded in 2002, POM has completed more than 2,000 installations across commercial office, retail, hospitality, healthcare, education, and real estate markets, including luxury residential and high-rise properties.

Roles & Responsibilities

Understand Client Objectives The Solution Architect serves as a trusted advisor to clients, partnering with them to evaluate their current environment, identify risks and opportunities, and design technology solutions that align with their business goals.

• Meet with clients, stakeholders, and project teams to understand operational requirements, security concerns, and project objectives.
• Conduct on-site assessments and facility walkthroughs to evaluate physical spaces, infrastructure, workflows, and environmental conditions.
• Analyze existing systems, building layouts, and construction documents to determine solution feasibility.
• Identify challenges and recommend integrated solutions involving security, access control, video surveillance, intercom, visitor management, and audio/video technologies.
• Develop conceptual system designs and technology recommendations tailored to client needs.
• Design Effective Solutions The Solution Architect collaborates with sales, engineering, and operations teams to develop comprehensive and technically sound solutions.
• Create solution architectures, system designs, budgets, and preliminary scopes of work.
• Review construction drawings, floor plans, specifications, and project requirements.
• Develop system narratives, equipment recommendations, and design documentation.
• Collaborate with Sales Engineers, Project Managers, System Engineers, and Operations teams to validate solution requirements.
• Ensure proposed solutions meet applicable codes, security standards, and customer expectations.
• Support Business Growth The Solution Architect plays a key role in the sales process by helping clients understand available technologies and the value of proposed solutions.
• Participate in client presentations, discovery meetings, and technology demonstrations.
• Support responses to Requests for Proposals (RFPs), Requests for Information (RFIs), and bid opportunities.
• Assist in developing detailed scopes of work and technical proposal content.
• Present recommendations and explain solution benefits, functionality, and implementation considerations to clients.
• Stay informed on emerging technologies, industry trends, and manufacturer offerings.
• Drive Successful Project Outcomes The Solution Architect helps ensure projects are properly defined before execution, reducing risk and improving customer satisfaction.
• Identify infrastructure requirements and potential project constraints during site assessments.
• Coordinate with internal stakeholders to ensure solution designs are technically accurate and operationally feasible.
• Support project teams during design reviews and project handoffs.
• Assist with value engineering efforts and alternative solution recommendations when appropriate.
• Maintain thorough documentation of findings, recommendations, and design assumptions.

Exceed Client Expectations The Solution Architect builds trusted relationships by providing expert guidance and delivering solutions that address both current and future client needs.

• Serve as a technical consultant throughout the customer journey.
• Provide clear communication and professional recommendations to clients and internal teams.
• Anticipate future growth requirements and design scalable solutions.
• Ensure a positive customer experience from discovery through project implementation

Desired Skills & Experience

• Strong consultative and customer-facing communication skills.
• Ability to evaluate physical spaces and conduct professional site assessments.
• Experience reviewing construction drawings, floor plans, and building documentation.
• Strong understanding of electronic security, access control, video surveillance, intercom, networking, low-voltage systems, and/or audio/video technologies.
• Excellent written, presentation, and documentation skills.
• Proficient with Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Visio.
• Experience with CAD, Bluebeam, D-Tools, or similar design/documentation platforms is a plus.
• Strong organizational and project coordination skills.
• Bachelor's degree preferred.
• 3-7 years of experience in systems integration, solution design, engineering, consulting, project management, or related technical disciplines.
• Prior experience in physical security, low-voltage systems, IT infrastructure, audiovisual systems, or technology consulting preferred.
• Field experience in installation, commissioning, or project delivery is a plus.
• Does This Sound Like You?
• Benefits Include:
• Annual salary $80,000 - $120,000
• Health benefits package.
• Voluntary dental, vision, disability, and life insurance plans.
• 401(k) plan with company matching.
• Company-sponsored life insurance policy.
• Pre-tax commuter benefits.
• Generous paid-time-off policy.
• Candidates must be authorized to work in the United States.
• No agencies please.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.