Technical skills

Business intelligence

About Appier

Appier (TSE: 4180) is an AI-native Agentic AI as a Service (AaaS) company that empowers businesses to create value through cutting-edge AdTech and MarTech solutions. Founded in 2012 with the vision of “Making AI Easy by Making Software Intelligent,” Appier helps businesses turn AI into ROI through its Ad Cloud, Personalization Cloud, and Data Cloud—each powered by Agentic AI that enables autonomous, adaptive, and real-time decision-making.

Today, Appier operates 17 offices across APAC, the US, and EMEA, and is listed on the Tokyo Stock Exchange. Learn more at www.appier.com.

About the role

The Operations Assistant supports the Campaign Management (CM) Team by assigning tasks and safeguarding quality, managing the day-to-day work of screenshot interns, and handling team administration and recurring automation tasks, helping the CM Team run smoothly.

Location: Taipei office (screenshot equipment, shared devices, and intern management are on-site)
Must be able to commit reliably to the fixed schedule

Responsibilities

Team Operations
Produce, assign, and quality-check screenshot tickets: distribute incoming tickets to interns based on ticket type and workload, and coordinate with other teams on feasible completion times
Track intern progress, confirm it is on schedule or flag where support is needed, verify completed tickets, and rebalance assignments promptly when work falls behind
Handle ad-hoc requests from other teams
Team Administration & Automation
Maintain automated reports and make sure daily data refreshes correctly
Support CM Team holiday on-call scheduling, IO signing, and travel purchase requests and expense claims
Maintain Slack and Google Group membership lists

About you

Able to commit to Monday–Friday 14:00–19:00; candidates available long-term preferred
Detail-oriented and well organized, able to track multiple tickets and several interns at once and proactively report issues
Strong communication skills in Mandarin and English, comfortable collaborating with AMs, interns, and cross-functional colleagues via Slack
Proficient in Google Workspace (Sheets, Docs, Slides, Calendar), with Pivot Table or basic data-handling skills
Hands-on experience with AI tools (e.g., ChatGPT, Gemini, Claude) and a willingness to use automation to improve routine work

- Nice to have

familiarity with Tableau and Google Apps Script