Order Picker

About this role

The Order Picker pulls, verifies, packs, and stages customer orders for American Access's accessibility products, including wheelchair ramps, threshold ramps, platforms, handrails, and parts. Accurate, on-time picks keep shipments correct and customers moving.

Essential Duties and Responsibilities

• Read pick tickets and sales orders to determine items, quantities, and bin locations.
• Pull products from shelves, racks, and floor stock accurately and in order of priority.
• Verify item numbers, sizes, and quantities against the order before packing; report shortages or damaged items to the supervisor.
• Pack orders securely using cartons, crates, pallets, stretch wrap, and banding to prevent damage in transit.
• Label packages and pallets with shipping labels and paperwork and stage them by carrier and ship date.
• Load and unload trucks, and help with receiving, putting away, and restocking inventory.
• Take part in cycle counts and physical inventories.
• Keep pick areas, aisles, and docks clean, organized, and free of hazards.
• Operate pallet jacks and once certified, forklifts safely.
• Follow all safety rules, OSHA requirements, and company policies.
• Perform other related duties as assigned.

Required Qualifications

• No prior experience required; warehouse, retail stocking, or shipping experience is a plus.
• Strong attention to detail when matching item numbers and quantities.
• Ability to read and follow pick tickets, labels, and written instructions.
• Basic math and counting skills.
• Ability to use a handheld scanner or computer for order entry, or willingness to learn.
• High school diploma or GED preferred.
• Reliable attendance.

Preferred Qualifications

• 1+ year of order picking or warehouse experience.
• Forklift certification, or willingness to obtain it.
• Experience with NetSuite or another inventory or warehouse management system.
• Experience packing and palletizing large or awkward items for LTL freight.
• Physical Demands and Work Environment

The physical demands below are representative of those needed to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Stand and walk for most of a shift; frequently bend, squat, kneel, twist, and reach overhead.
• Lift and carry items up to 50 lbs regularly, and up to 75 lbs with assistance or lifting aids.
• Push and pull loaded pallet jacks and carts.
• Climb step stools or ladders to reach upper shelves.
• Work in a warehouse that is not climate controlled, with seasonal heat and cold, dock traffic, and moving equipment.
• Wear required PPE at all times: steel-toe boots, gloves, and high-visibility vests or safety glasses where posted.