Analytics Programmer

About this role

The Analytics Programmer is responsible for supporting data and analytical strategies of Pernix Customers through the delivery of analytical services.

Key responsibilities are to develop and deliver analytical assets by following the analytics software development lifecycle.

• Contribute to the Analytics Strategy by undertaking activities related to information cataloguing and delivery, data warehousing, master data management and data quality.
• Support and enhance the analytics data governance structure and ensure its ongoing success.
• Provide ongoing support to Pernix customers to ensure business priorities regarding data, analytics and reporting are completed in line with business expectations and associated SLAs.
• Manage and support their day to day workload in an autonomous and professional manner based on Agile principles.
• Support the Enterprise Reporting framework (including MER) and working with other customer focused reporting toolsets (i.e. Excel, Power BI) and ensure that SLAs for report development and maintenance are met.
• Strong advocate and champion of the Analytics Strategy.
• Undertake professional development on a regular basis to ensure their knowledge of data, reporting and analytics is always up to date and in line with latest industry and market best practice.
• Support and maintain a risk management approach through the development, implementation and review of practices, policies, processes and systems to ensure Legislative Compliance and that data management risks are identified, mitigated and /or managed.

Clear Communication

• Keeps team members, leaders and other stakeholders fully informed of relevant information through continuous open and consistent communication
• Shares honest viewpoints openly, expresses disagreement whilst maintaining tact and professionalism
• Listens with empathy, clarifies ambiguity to ensure understanding of others needs/requirements by using active listening tools (e.g. paraphrasing, questioning, Written & Verbal Communication
• Uses own knowledge of audience to customise written and verbal communication to ensure it is engaging and appropriate to the audience

Communicating With Influence

• Positively influences the direction of conversations using negotiation skills to achieve the best outcomes for People's Choice

Team Cohesion

• Incorporates diverse views and opinions to create better outcomes for the business

Collaboration

• Identifies key stakeholders and proactively finds opportunities to connect and work with other areas and divisions to achieve outcomes
• Actively manages own aspects of a project to ensure delivery
• Consults with internal and external stakeholders/members to determine their needs and partners with them to develop solutions

Stakeholder Relationships

• Develops and manages relationships with colleagues and stakeholders based on trust and empathy to facilitate the achievement of goals
• Actively manages up and uses influence to facilitate the achievement of goals
• Considers the broader impact of own actions on stakeholders/members prior to acting

Qualifications

• Desirable
•  Tertiary qualification in a Technology based discipline or similar
•  Microsoft Professional Developer Accreditation or similar Knowledge & Experience:
• Essential

 Previous experience in supporting and maintaining enterprise wide information strategies (including business intelligence, analytics and master data management) with a particular focus on stakeholder engagement, servicing and collaboration.

•  Sound communication skills with demonstrated experience and success in engaging stakeholders to identify requirements and achieve successful delivery of outcomes.
•  Demonstrated experience and focus on customer service.

 Sound skills, knowledge and experience across the Microsoft Business Intelligence stack (including but not limited to SQL Server Database, Transact-SQL, SQL Server Integration Services, SQL Server Analysis Services, SQL Server Reporting Services, Excel, Power BI, DAX, Kimball Data Warehousing principles).

•  Exposure to enterprise data modelling and best practice database design.
•  Sound experience in data mapping, data transformation and the construction of enterprise ETL packages using SSIS.
•  Experience regarding analysis, design and development of reporting solutions (with a preference for SSRS and Power BI).
• Desirable

 Exposure to the Analytics ecosystem in Azure, including SQL Managed Instance Database, Express Route, and the various Platform-As-A-Service offerings such as Azure Analysis Services.

•  Exposure to Microsoft Dynamics 365.

Requirements

• 5+ yrs experience in technology industry.
• A commitment to excellent customer service.
• Excellent written and verbal communication skills.
• Superb interpersonal skills, including the ability to quickly build rapport with both customers and colleagues.
• Experience using technology for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Able to work comfortably in a fast paced and dynamic environment.
• Line Management
• Reports direct to the pathway manager
• Working Arrangements will be agreed in consultation with the client and a need to see you either client side or in the office, while supporting WFH as required.